Privacy Policy — How 566bat Handles Your Data

1 Data We Collect

566bat collects personal data through several channels: directly from you during registration and account management, automatically through your use of the platform, and in some cases from trusted third-party verification services. The categories of data we collect are set out below.

1.1 Registration and Identity Data

When you create a 566bat account, we collect your full legal name, date of birth, residential address, mobile phone number, and email address. This information is required to create and maintain your account, to verify your identity as part of our Know Your Customer (KYC) process, and to comply with applicable financial regulations.

1.2 Identity Verification Documents

Prior to processing your first withdrawal — and at any point thereafter at our compliance team's discretion — we may collect scanned or photographed copies of government-issued identity documents (such as your National ID card or passport), proof of address documents (such as a utility bill or bank statement dated within 90 days), and proof of payment method ownership. These documents are processed securely and retained only for the period required by law.

1.3 Financial and Transaction Data

566bat records all deposit and withdrawal transactions associated with your account, including the payment method used, transaction amounts in Bangladeshi Taka (BDT), timestamps, and transaction reference numbers. We do not store full card numbers, bKash PINs, Nagad mPINs, or any other sensitive authentication credentials for payment instruments. Card data processed via Visa or Mastercard is handled exclusively by PCI-DSS compliant payment processors.

1.4 Betting and Gaming Activity Data

We maintain records of all bets placed, games played, outcomes, bonus activity, and account balance movements on the 566bat platform. This data is used for account statement generation, dispute resolution, responsible gaming monitoring, and regulatory compliance. It may also be used in anonymised, aggregated form to improve the platform experience.

1.5 Technical and Device Data

When you access 566bat, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, session duration, and approximate geographic location derived from your IP address. This data is used for platform security, fraud detection, and aggregate performance analysis.

Data Category	Examples	Collection Method
Identity Data	Full name, date of birth, address, phone, email	Registration form
KYC Documents	National ID, passport, utility bill	Uploaded by user on request
Financial Data	Transaction amounts, payment method type, timestamps	Platform payment processing
Gaming Activity	Bets placed, game results, bonus usage, balance history	Platform activity logs
Technical Data	IP address, device type, browser, session data	Automatic server logging
Communication Data	Live chat transcripts, support email content	Support interactions

2 How We Use Your Data

566bat processes your personal data on the basis of one or more of the following lawful grounds: the performance of our contract with you as a registered account holder; compliance with our legal and regulatory obligations; our legitimate interests in operating a secure, fair, and commercially sustainable platform; and, in certain limited cases, your explicit consent.

The specific purposes for which 566bat uses your data include the following:

• Account creation and management: Setting up, maintaining, and administering your 566bat player account, including processing deposits and withdrawals in BDT via bKash, Nagad, Rocket, and other supported payment methods.
• Identity and age verification: Confirming that you are at least 18 years of age and that the details you have provided are accurate, as required by our KYC and responsible gaming obligations.
• Transaction processing: Enabling secure deposits and withdrawals, investigating payment discrepancies, and maintaining accurate financial records.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, multiple account creation, bonus abuse, and other conduct that violates our Terms & Conditions.
• Responsible gaming: Monitoring account activity for indicators of problem gambling, enforcing deposit limits and self-exclusion requests, and communicating responsible gaming resources to users who may need support.
• Customer support: Responding to your enquiries via live chat and email, resolving account disputes, and maintaining records of communications for quality assurance.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the design, performance, and content of the 566bat platform.
• Legal compliance: Fulfilling record-keeping, reporting, and disclosure obligations under applicable anti-money-laundering, counter-terrorism financing, and financial regulation frameworks.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates by email or SMS — only where you have opted in to receive such communications. You may opt out at any time.

3 Data Sharing & Third Parties

566bat does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. However, in order to operate the platform and meet our legal obligations, we do share certain categories of data with the following categories of trusted partners and authorities:

3.1 Payment Processing Partners

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard, 566bat shares the minimum necessary transaction data with the relevant payment service providers. These partners operate their own privacy policies and are bound by applicable financial data protection regulations.

3.2 KYC and Identity Verification Services

To fulfil our age verification and anti-money-laundering obligations, 566bat may share identity document data with regulated third-party KYC verification service providers. These providers are contractually bound to process your data solely for verification purposes and to maintain strict data security standards.

3.3 Game Providers

Third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming host and operate certain games available on the 566bat platform. These providers may receive session tokens or anonymised player identifiers necessary to operate the game session. They do not receive your full personal identity details through the gaming interface.

3.4 Legal and Regulatory Authorities

566bat may disclose personal data to law enforcement agencies, financial intelligence units, or other competent regulatory authorities where required to do so by law, court order, or other binding legal process. We will, where legally permissible, notify you of such a disclosure.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 566bat's business, personal data held by 566bat may be transferred to the acquiring entity as part of that transaction. Affected users will be notified prior to any such transfer, and the recipient entity will be bound by privacy obligations no less protective than those set out in this policy.

4 Cookies & Tracking Technologies

566bat uses cookies and similar local storage technologies to operate the platform effectively, maintain session security, and understand how users interact with the site. This section explains the types of cookies we use and how you can manage your preferences.

4.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They maintain your login session, carry your authentication token between page requests, enforce security measures, and remember your language and currency display preferences. Without these cookies, core platform features such as account access, game loading, and deposit processing cannot function. These cookies cannot be disabled while you are using the 566bat platform.

4.2 Performance and Analytics Cookies

566bat uses first-party analytics cookies to understand how users navigate the platform in aggregate — for example, which pages are most visited, how long sessions last, and where users encounter errors. This data is used exclusively in anonymised, aggregated form to improve the platform experience. We do not use third-party analytics services that track you across unrelated websites.

4.3 Functional Cookies

Functional cookies remember your in-platform preferences such as your chosen deposit method, display settings, and notification preferences. They improve your experience by reducing repetitive setup steps between sessions. These cookies are not used to track your activity outside the 566bat platform.

4.4 Managing Cookie Preferences

You may manage or delete cookies through your browser's settings at any time. Most modern browsers (Chrome, Firefox, Edge, Safari) allow you to view, delete, and block cookies on a per-site basis. Please note that disabling strictly necessary cookies will impair your ability to use the 566bat platform. Disabling analytics or functional cookies will not prevent you from using the platform but may reduce the quality of your personalised experience.

5 Data Retention & Storage

566bat retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and regulation. The following retention periods apply as a general guide:

Data Category	Retention Period	Basis
Account identity data	Duration of account + 5 years post-closure	AML regulatory obligation
KYC documents	Duration of account + 5 years post-closure	AML regulatory obligation
Transaction records	Duration of account + 5 years post-closure	Financial record-keeping law
Betting and gaming logs	Duration of account + 2 years post-closure	Dispute resolution, compliance
Support communications	2 years from last interaction	Quality assurance, disputes
Technical/device logs	90 days rolling	Security and fraud monitoring
Marketing consent records	Until consent is withdrawn + 1 year	Consent management

All 566bat player data is stored on secure servers. Where data is processed or stored by third-party service providers, those providers are contractually required to maintain data security standards equivalent to those applied by 566bat. Data is not transferred to jurisdictions with materially weaker data protection frameworks without appropriate safeguards in place.

6 Data Security Measures

566bat takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect your information from unauthorised access, loss, destruction, alteration, or disclosure. Our security framework includes the following measures:

• Transport Layer Security (TLS): All data in transit between your browser or mobile device and 566bat's servers is encrypted using TLS 1.2 or higher. Our SSL certificate is maintained and renewed regularly.
• Encryption at Rest: Sensitive personal and financial data stored in our databases is encrypted at rest using AES-256 encryption.
• Access Controls: Internal access to personal data is restricted to 566bat staff who have a legitimate operational need to process that data. Access is role-based and audited regularly.
• Password Hashing: Account passwords are never stored in plain text. They are stored as salted cryptographic hashes using industry-standard algorithms.
• Fraud Detection Systems: 566bat operates automated fraud detection and anomaly monitoring systems that flag unusual account activity, login attempts from unrecognised devices or locations, and suspicious transaction patterns in real time.
• Two-Factor Authentication (2FA): Where available, 566bat encourages all account holders to enable two-factor authentication as an additional layer of account security.
• Penetration Testing: Our platform undergoes periodic security assessments and penetration testing by qualified information security professionals.
• Incident Response: In the event of a confirmed data security incident that materially affects your personal data, 566bat will notify affected users and relevant authorities in accordance with applicable law and within the timeframes required.

7 Your Privacy Rights

As a 566bat account holder, you hold a number of rights with respect to the personal data we process about you. These rights are summarised below. To exercise any of these rights, please contact our support team via live chat or at [email protected].

7.1 Right of Access

You have the right to request a copy of the personal data that 566bat holds about you. We will provide this information within a reasonable period of receiving a verified request. The first copy is provided free of charge; 566bat reserves the right to apply a reasonable administrative fee for subsequent requests within a short period.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many personal details directly through your account settings. For changes that require document verification (such as a name change), please contact our support team.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer required for the purposes for which it was collected and where no legal obligation requires its retention. Please note that 566bat is legally required to retain certain categories of data (particularly KYC and financial transaction records) for the periods specified in Section 5, and erasure requests cannot override these legal obligations.

7.4 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. Following your objection, 566bat will cease all marketing communications to you promptly. You will continue to receive service-critical communications (such as deposit confirmations, withdrawal updates, and security alerts) as these are not marketing communications and cannot be opted out of while your account remains active.

7.5 Right to Restrict Processing

In certain circumstances — for example, where you have contested the accuracy of your data and we are in the process of verifying it — you may request that we restrict the processing of your data temporarily while the matter is resolved.

7.6 Rights Related to Self-Exclusion

If you request self-exclusion from 566bat for responsible gaming reasons, your account data will be retained but your account will be deactivated for the duration of your self-exclusion period. Data is retained to prevent re-registration during the exclusion period and to fulfil our regulatory obligations. Please visit our Responsible Gaming page for full details on self-exclusion options.

8 Contact & Policy Updates

8.1 How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 566bat holds about you, please contact us using any of the following channels:

• Live Chat: Available 24/7 through the 566bat platform
• Email: [email protected]
• WhatsApp: +880 1700 566228

We aim to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within fourteen (14) business days. Complex requests involving data access or erasure may take longer; we will keep you informed of progress throughout.

8.2 Updates to This Privacy Policy

566bat reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered account holders via email or through a prominent notice on the platform. The updated policy will state its effective date clearly at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the 566bat platform following notification of an updated policy constitutes your acceptance of the revised terms. The current version of this policy is always available at https://566bat.bet/privacy-policy.

Document Version: v2.0 • Last Updated: 1 January 2026 • Contact: [email protected]